On-site computer service·Kitchener · Waterloo · Cambridge · GuelphWaterloo Region & Guelph
steve@pioneercomputers.ca(519) 496-7378
Free quote

Get a Free Computer Service Quote

Tell us what you are trying to get done. We read it, ask about anything that would change the price, and come back with the next step and, wherever the job allows it, a flat figure. Asking costs nothing and commits you to nothing.

Rather just talk?

Tell us what you need

Two or three sentences is plenty. Everything is required except where marked optional, and nothing here books an appointment or commits you to any work.

We reply within one business day, usually faster. Your details are used to answer you and nothing else; see our privacy policy.

How the quote works

  1. You tell us what you needIn your own words. You do not have to know what the job is called or which of our services it belongs to.
  2. A person reads itNot a queue and not a bot. If it is obviously a five minute answer, that is what you get back.
  3. We ask about anything that moves the priceUsually one or two things: how many machines, what the software is, how old the building is.
  4. You get the next step and a figureA flat quote where the job allows one, and an honest range where it genuinely does not yet.

What is free and what is not

  1. Free: askingThe review of your request, the questions we come back with, and the quote itself.
  2. Free: the first conversationWorking out whether we are the right people for this, and saying so when we are not.
  3. Charged: the workRepairs, builds, network jobs and consulting assessments are paid work, quoted before they start.
What we can price

Some jobs quote flat. Some need a look first.

Being clear about which is which up front is more useful than a number nobody can stand behind.

Quoted from your description

A new machine specced to what you run, a website build, a move to our hosting, a training session, a short automation. Enough is knowable from what you write that a flat figure is honest.

Quoted after a look

A repair, a Wi-Fi problem, an office network nobody documented. The diagnosis decides the price, so you get the shape of it now and the flat number once we have seen it, before any work starts.

Answered without a quote

Sometimes the reply is that you do not need us, or that the thing you were quoted for elsewhere solves a problem you do not have. That answer is free too, and it is one of the more common ones.

We reply within one business day, usually faster.

We work in Kitchener · Waterloo · Cambridge · Guelph